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FAQs
Have Questions? We Have Answers
Discover the top frequently asked questions by our campers that will help prepare you for your stay at Jellystone Park™ Glen Ellis. From check-in and check-out times, to pet policies and quiet hours, you can find it all here!
How do I book a park pass?
You can book a park pass by calling 3-4 days in advance to reserve it or by adding one onto your booking. Learn more about our add-ons on our Add-Ons page.
Do you offer day passes?
We sure do! Day Camp Passes are available during our non-peak season. You can learn all about them, including the cost, on our Park Passes page.
What is there to do in Glen, NH?
There’s tons to discover in the surrounding area. View all of our recommendations on this page!
Can I bring my own golf cart, motorized scooter, bicycle, or ATV to the Camp-Resort?
For safety and liability reasons, guests are not permitted to bring any personal motorized vehicles, such as golf carts or bicycles, into Jellystone Park™. While we do not like to be the fun police, guests found in violation of this policy may be asked to leave without refund.
What is your cancellation policy?
View our cancellation, as well as other rules and policies on our Rules and Policies page.
What are your hours of operation?
Hours for our attractions and facilities vary throughout the year. For the most up-to-date hours, visit our Hours of Operation.
Where do I get firewood?
We have firewood available for purchase at our Ranger Station. Campers are not allowed to bring their own firewood due to state regulations. This is to prevent the spread of the Emerald Ash Borer. To preserve the beauty of our wooded Camp-Resort, please do not cut down or damage trees in any way.
I have a voucher/points I want to put towards my reservation, how or when do I do that?
You will need to log into your Club Yogi Rewards account and request a certificate. You will need to present the certificate at check-in to be verified by the staff and credited to your reservation.
How do I add an add-on to my reservation?
Great question! You can add a golf cart, water rental, any of our other add-ons to your reservation by calling us or by adding one to your reservation while booking online!
Can I bring my pet with me?
Yes! Pets are allowed at our RV sites, but not at our playgrounds, Comfort Stations, or other buildings. They are also not permitted at tent sites, pop-ups, and hybrids.
There is a two pet max per site.
Pets are only allowed at pet-friendly cabins, so please request at time of booking.
For 1 pet, there is a flat fee of $50. For 2 pets, there is a flat fee of $75. Pet owners are required to bring a crate(s) for their pets and are responsible for pet clean-up and noise control.
For the safety of our guests, pets must be up to date on vaccinations. Guests or visitors may not bring pets with them. If they arrive with a pet, they may not be permitted to enter the Camp-Resort.
Pet owners must keep their pet leashed at all times and are responsible for noise control and clean-up. We reserve the right to remove hostile or disruptive pets from the park.
Do you have golf cart rentals?
Yes! You can add a golf cart or any of our other add-ons to your reservation by calling us or by adding one to your reservation while booking online! View all of our add-ons on our Add-Ons page.
What are the check-in/out times?
CABINS: Check-in time is 4pm.Checkout time is 11am. Extended access is available for $10 during non-peak season and $25 during peak season to stay in the park until 6pm, subject to availability. CAMPSITES: Check-in time is 2pm. Check-out time is 12pm. Extended access is available for $10 during non-peak season and $25 during peak season to stay in the park until 6pm. Subject to availability. Extended access (after check out time) does not guarantee guest will be able to stay on site until departing from the park. Extended access only guarantees access to the campground and campground amenities, which requires parking in overflow. Access is based on availability.
How do I use Club Yogi™ Rewards?
Club Yogi™ Rewards points can be saved up and redeemed for free nights or select Jellystone Park™ merchandise!
Do you have onsite food?
Our brand new “Pic-a-Nic Basket” Food Truck is coming soon! Check back soon for updates to our on-site dining options.
Do you have any deals or promo codes available?
Yes! We have great ways to help our campers stay and save all season long. Check out our Deals page to save!
What is your policy on firearms and weapons?
Guests must obey all federal, state, and local laws regarding the ownership and possession of firearms. Firearms are not permitted in any property buildings or common areas. The only exception is that guests may have a firearm in a locked, private vehicle in parking areas if permitted by law. The discharge of firearms, BB guns, air guns/rifles, or similar devices is strictly prohibited.
Where can I find rates?
Our rates vary throughout the season and depend on which site you choose, when you want to visit, and how many people are joining you. To check rates and availability, visit our booking website.
How do I use my Club Yogi™ Rewards points?
Club Yogi™ Rewards points can be saved up and redeemed for free nights or select Jellystone Park™ merchandise! Learn all about our rewards program on our Club Yogi™ Rewards page.
What do I need to do to prepare for my arrival?
Check out our handy Countdown Calendar for all important dates leading up to your stay.
Can I bring my drone?
We know our Camp-Resort offers stunning views, but to respect the privacy of our other campers, we do not allow drones.
Can my friends come visit?
Yes! Additional person fees apply: Non Peak: Overnight - $18 | 4 - 7 Nights - $54 Peak & Holiday: Overnight - $30 | 4 - 7 Nights - $90
Are there any deals or promo codes available for overnight stays?
Yes! We have great ways to help our campers stay and save all season long. Learn about all of our deals on our Deals page.